Chipotle Reviews

Check out trusted Chipotle reviews on Kupn to shop wiser

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General rating

1.9/5.0

Of the 45 reviewers, 10 (22.22%) recommend this store.

Customer reviews

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What is your rating for Chipotle?

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Would have given them zero stars if possible.

Ordered the bowl with what was labeled as "steak". Every piece of this so called "steak" was at least half gristle or fat. Disgusting! Wouldn't feed this garbage to my dog. Over-priced, substandard food. I will not be back.

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0

Denise

Reviewed on: Jul 03, 2023

I didn't get what I paid for

I'm super upset. I've had a really long day I've been up since 4am and I just wanted a burrito for dinner. I order a burrito, my receipt says burrito and the sticker on the package says burrito. I got home opened my burrito and I didn't get a burrito. I received some meat and cheese, rice and beans slopped in a bowel no tortilla, NO BURRITO. Do you know how frustrating it is to get home and not get what you paid for. This is so ridiculous, you are a burrito restaurant, my receipt says burrito.. I wasted my money and chipotles employee ruined my dinner. I went on to the website and they have a bot running their customer service, lazy AWFUL business. They truly don't care.

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0

Medina847

Reviewed on: Jun 30, 2023

I went to Chipotle in raytown an they…

I went to Chipotle in raytown an they are very stingy with the meat and I don't understand how food can go up but you give less meat making you buy Xtra meat.I rather go to the Chipotle on 75th st where they love there customers

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0

Jane764

Reviewed on: Jun 30, 2023

Wrong Food, Awful Experience

I'm super upset. I've had a really long day I've been up since 4am and I just wanted a burrito for dinner. I order a burrito, my receipt says burrito and the sticker on the package says burrito. I got home opened my burrito and I didn't get a burrito. I received some meat and cheese, rice and beans slopped in a bowel no tortilla, NO BURRITO. Do you know how frustrating it is to get home and not get what you paid for. This is so ridiculous, you are a burrito restaurant, my receipt says burrito. I wasted my money and chipotles employee ruined my dinner. I went on to the website and they have a bot running their customer service, lazy AWFUL business. They truly don't care.

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0

Annie

Reviewed on: Jun 29, 2023

Unhappy

I am very disappointed with this company. This might be the last time i ordered, will never do so. Would not recommend it. There was no flavour in the food, tasteless.

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0

Lorraine.Griffin

Reviewed on: Jun 29, 2023

I love their new chicken

I love their new chicken. Lots of flavor and delicious.

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0

Marvin472

Reviewed on: Jun 27, 2023

Recommends this store!

I have Celiac disease and Chipotle…

I have Celiac disease and Chipotle usually is responsive when I ask for my food to be gluten free. Today after traveling all day I ordered in Clearwater. The young woman did not know what to do, did not wash her hands and was clearly angry , banging spoons and giving me dirty looks. Plus this store was dirty, had water standing in the middle of the kitchen floor. Plus I have felt poorly after eating. I was very disappointed as this has been my go to place.

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Ramona651

Reviewed on: Jun 27, 2023

It's dependable and doesn't disappoint.

I don't understand the low rating. Food is consistently good and for a fair price. It's dependable and doesn't disappoint.

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0

Lorraine P.

Reviewed on: Jun 20, 2023

Recommends this store!

Terrible food and terrible customer service

I received my order that came to over $58 for two burritos and a burrito bowl. The burrito bowl was fine however the burritos were terrible. The steak was tough and one of the burritos was half lettuce with nothing else on it. It was very disappointing, flavorless thrown together terrible quality. I filed a complaint with chipotle but seeing I had order it through DoorDash they had the nerve to blame it on the driver as if he made the food they said that if you do not pick up your food directly from the restaurant that is not there responsibility to give any sort of refund and to contact DoorDash for a refund, then when you go to DoorDash and try to make a complaint they do not do anything with a complaint about the quality of food so it’s just a vicious cycle of BS . This used to be a very good restaurant that I enjoyed getting it, but this experience has made me realize that it is no longer worth the trouble and mostly not worth the money to even bother getting food from them anymore so take caution, for they do not look to make their customers happy.

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Brandon804

Reviewed on: Jun 18, 2023

Chipotle is becoming CRAPPY (you all know what i mean as certain word are restricted)

Chipotle got to point they don't care. Multiple locations i experience they are running out items. And when you ask substitute then the answer was RUDE like "NO". recent example at Terrell, Texas location last weekend was, i ordered Vegetarian Bowl, to my surprise the veggies were completely out which i was not told until after rice was filled in bowl, so i asked can you substitute with Guacamole which is extra charge. response was NO

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Carter C.

Reviewed on: Jun 12, 2023

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FAQs by the Kupn Community

How easy is it to get a hold of customer service at Chipotle Mexican Grill?

Troy.Hernandez May 09, 2020

It is easy to just call during business hours or get in touch with doordash.com customer services.

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Is Chipotle Mexican Grill a scam or a legit company?

Rhodes941 May 08, 2020

Chipotle is a legit business and they are on Doordash.com

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Are there other similar companies to Chipotle Mexican Grill that are less expensive or better?

Dean275 Apr 19, 2023

Moe's southwest grill and they have become better than Chipotle

Ava.Flores May 08, 2020

Yes, like Moe's, never had their foods but have read reviews about how good the food is. They are on Doordash.com

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